Refund policy

Returns:
we can offer you a refund or exchange only if your order has not been fulfilled yet. Once your order has been fulfilled, we cannot offer a refund or exchange.

To complete your return, we require you to send us an email at sales@apartment507.com

Please do not send your purchase back to the manufacturer.

Refunds (if applicable):
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
sales@apartment507.com.